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Privacy Policy

 

 

 

PRIVACY POLICY

Last updated on March 2, 2023

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This privacy notice for Miraself (doing business as Miraself) ("Miraself," "we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as:

  • Downloading and using our mobile application (Miraself) or any other application of ours that links to this privacy notice;

  • Interacting with us in other related ways, including any sales, marketing, or events.

Questions or concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@miraself.com.

KEY POINTS OF THIS PRIVACY POLICY

In this summary, we highlight the key points from our privacy notice.

What personal information do we process?
We may process personal information when you visit, use, or interact with Miraself and the Services.

Do we process sensitive (special) information?
We may process sensitive (special) information when necessary, with your consent or as otherwise permitted by applicable law.

Do we receive any information from third parties?
We do not receive any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have valid legal grounds to do so.

In what situations and with whom do we share personal information?
We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and improperly collect, access, steal, or modify your information.

What are your rights?
Depending on your location, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form, available here, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

CONTENT

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

  5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

  6. HOW LONG DO WE KEEP YOUR INFORMATION?

  7. HOW DO WE KEEP YOUR INFORMATION SAFE?

  8. WHAT ARE YOUR PRIVACY RIGHTS?

  9. CONTROLS FOR DO-NOT-TRACK FEATURES

  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

  11. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?

  12. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

  1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when registering for the Services, expressing an interest in obtaining information about us or our products and Services, or otherwise contacting us.

Personal Information Provided by You.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • First name, last name, and middle name;

  • Phone numbers;

  • Email addresses;

  • Postal addresses;

  • Usernames;

  • Passwords;

  • Contact preferences;

  • Contact or authentication data;

  • Body measurements;

  • Health data.

Sensitive information.
Where necessary, and with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Health data.

Social Media Logins.
We may provide you with the option to register with us using your existing social media account details, like your Facebook account. If you choose to register this way, we will collect the information described in the section titled "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

Application Data.
If you use our application(s), we may also collect the following information if you choose to provide us with access or permission:

  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out of receiving these types of communications, you can turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our applications, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information collected automatically

In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, and we record it in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as the date/time stamps associated with your usage, pages viewed, files viewed, searches, and other actions you take, like which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

  • Device Data. We collect device data, such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with the law. We may also process your information for other purposes with your consent.

We process your personal information depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.

  • To share this information with a coach. A coach will have access to data based solely on the user's permission.

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with include:

  • Data Analytics Services;

  • Data Storage Service Providers;

  • Performance Monitoring Tools.

We may also need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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